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LOYALTY RESOURCES

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From Strategy to Success: Marketing B2B Loyalty and Incentive Programs

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CASE STUDY

Metrolink loyalty program case study CTA
SoCal Explorer Loyalty Program

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FEATURED RESOURCE

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Creating A Customer Engagement Strategy
For Your Loyalty Program

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Kimberly Lyons

Enhance Your Post-Purchase Strategy With Our Loyalty Building Tactics

As most marketers know the journey doesn't stop once a customer completes a purchase. On the contrary, in order to keep retaining customers, brands need to continue engaging with customers using a dedicated post-purchase strategy. This also is a...

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The Top Features Customers and Companies Want In Loyalty Programs

The Top Features Customers and Companies Want In Loyalty Programs

In today's highly competitive markets, knowing what customers want and what matters to their decision-making can pay off enormously. Marketers turn...

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How Channel Incentives Programs Can Drive Sales During Uncertain Times

How Channel Incentives Programs Can Drive Sales During Uncertain Times

When whole industries go into survival mode due to extreme circumstances — like the impact caused by COVID-19 — these are the times that channel...

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Points To Consider When Designing A B2B Incentive Program

There are several ways a sales and channel incentive program can benefit and improve B2B marketing efforts across the board -- when done right....

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4 Things To Do Before You Launch Your Loyalty Program

So you’re getting ready to launch your loyalty program? Congratulations! After carefully going through the steps for designing and building your...

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Three Key Aspects Of A Successful Channel Incentive Program

For B2B organizations, channel partnerships are a strategic, mutually beneficial relationships that help drive sales, increase market share, and grow...

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Adjusting Your Loyalty Program For The Pandemic

While there are some perceptions that loyalty programs fall under the “set it and forget it” category, in reality successful loyalty programs are...

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What 'Keep Your Loyalty Program Simple' Actually Means

If you've done any research into loyalty programs or loyalty program design, chances are you've run across the phrase "Keep loyalty programs simple!"...

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Here Are 6 Unexpected ROIs You Get From Investing In Customer Loyalty

If someone tries to take a lazy approach to calculating the exact return on investment (ROI) of loyalty programs, they’ll probably be in for a...

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Why You Can’t Rely Solely On Age and Income To Determine Brand Loyalty

Developing brand loyalty among customers is useful for a number of reasons, from attracting new customers to retaining current ones. When customers...

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