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Customer Loyalty

Why Anytime is a Good Time to Launch a Loyalty Program

In the past couple years companies have seen an increase in people spending more time shopping online. This is a great opportunity to implement incent...

Loyalty Strategy Loyalty Program

Ways to Incorporate Gamification Into Your Loyalty Program

Gamification is a strategic element business’ use to enhance their systems, services, organizations, and activities. They want their customers to feel...

Customer Loyalty Loyalty Strategy

4 Emails to Successfully Onboard New Loyalty Program Members

Onboarding is one of the most important processes for helping your loyalty program succeed. If you don’t create a connection and engage with the custo...

Loyalty Stats That Prove The Value of Loyalty Programs

Using past years gathered statistics is a crucial part of making your marketing plan for the upcoming year. Looking through the numbers and data colle...

Customer Loyalty Loyalty Data

What Are Your Loyalty Metrics Telling You?

Loyalty metrics are key for gauging how your loyalty program is performing. These metrics are important to know and keep track of because  they keep y...

Customer Loyalty Loyalty Data

How Loyalty Programs Are Important For Collecting First-Party Data

In recent years, customer experience has become more important within the buying journey. In order to provide better customer experiences, companies h...

Customer Loyalty

Understanding Why Your Loyalty Program Isn’t Showing Results

Customer loyalty programs are a great way for companies to build long-lasting relationships with their customers and reward them for being repeat buye...

Customer Loyalty Loyalty Data

How to Re-Engage at Risk Customers

When it seems as though a customer is starting to distance themselves, there are still things that you can do to re-engage them and make them a more a...

Loyalty Healthcare Loyalty Strategy

Understanding Customer Churn

Customer churn is one of the most important things to understand when you are growing your business. It is the percentage of your consumers that have ...

Loyalty Customer Loyalty

Why Building Brand Trust is Important

Being a brand that people trust is a key component to building brand loyalty- a survey states that 83% of customers will happily recommend a brand to ...