No matter how well people like your product, your customer service plays a significant role in their opinion of your company and program. Customers wi...
No matter how well people like your product, your customer service plays a significant role in their opinion of your company and program. Customers wi...
Communication is key for a great business, especially when it comes to increasing customer loyalty. Communication helps to build consumer trust, which...
When you're a business marketing your services, it is important to make sure that you are reaching all aspects of your audience and not solely focusin...
When a loyalty program is solely focused on rewarding transactional behaviors they are missing out on the chance to build real long-lasting customer l...
Dynamic Segmentation is the process of identifying a group of people within your target audience who share common attributes based on real-time data a...
In the past couple years companies have seen an increase in people spending more time shopping online. This is a great opportunity to implement incent...
Gamification is a strategic element business’ use to enhance their systems, services, organizations, and activities. They want their customers to feel...
Onboarding is one of the most important processes for helping your loyalty program succeed. If you don’t create a connection and engage with the custo...
Using past years gathered statistics is a crucial part of making your marketing plan for the upcoming year. Looking through the numbers and data colle...
Loyalty metrics are key for gauging how your loyalty program is performing. These metrics are important to know and keep track of because they keep y...
