Using past years' gathered statistics is a crucial part of making your marketing plan for the upcoming year. Looking through the numbers and data collected will help your team know what trends are out and what’s new to implement into your program....
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Loyalty metrics are key for gauging how your loyalty program is performing. These metrics are important to know and keep track of because they keep...
In recent years, customer experience has become more important within the buying journey. In order to provide better customer experiences, companies...
Customer loyalty programs are a great way for companies to build long-lasting relationships with their customers and reward them for being repeat...
When it seems as though a customer is starting to distance themselves, there are still things that you can do to re-engage them and make them a more...
Customer churn is one of the most important things to understand when you are growing your business. It is the percentage of your consumers that have...
Being a brand that people trust is a key component to building brand loyalty- a survey states that 83% of customers will happily recommend a brand to...
Understanding how to create a lasting relationship with your customers is a key part of running and growing your business. A key step is to...
