What is Loyalty Fatigue? How Brands Can Overcome Customer Burnout
Let me ask you something: how many loyalty cards are stuffed in your wallet right now? And honestly, how many of those do you actually use? If you're...
Loyalty Program
How to Implement SMS-Driven Loyalty Program Engagement
In today's hyper-competitive marketplace, SMS loyalty programs have emerged as a game-changing strategy for building lasting customer relationships....
Smart Strategies to Keep Customers Loyal When Times Are Tough
When the economy hits a rough patch, businesses have to make tough choices. Budgets tighten, spending slows, and every dollar counts. But you know...
Building Customer Loyalty In Regulated Industries Without Breaking the Rules
Customer loyalty programs serve as a cornerstone of consumer engagement, bestowing delightful points, rewards, and perks that inspire customers to...
How Brands Use Data Synchronization to Improve Customer Retention
Pretty much every business wants to be improving their customer retention numbers. It’s well-known that customer retention is cost-effective and...
8 Key Considerations For Choosing a Loyalty Program Provider
Almost every business in every industry is constantly looking for ways to stand out: ways to acquire more customers, attract indecisive buyers, and...
The Role of Promotions in Growing Sales Among B2B Customers
Think promotions are just for B2C brands? Think again. Discounts, sweepstakes, and loyalty rewards have long been the go-to tactics for driving sales...
Unlocking Customer Retention - Top Loyalty Program Features for 2025
Customer loyalty is harder to earn than ever. In a crowded market where brands fight for attention, outdated loyalty programs often fail to engage...
Creating Seamless Customer Journeys with Loyalty Programs in 2025
Many businesses struggle to align loyalty programs with the broader customer journey, leading to disjointed experiences and missed opportunities to...
Rewarding Loyalty: Finding the Balance Between High-Value and Low-Cost Rewards
Designing an effective rewards structure for a customer loyalty program is crucial for fostering long-term relationships with customers and enhancing...